Help | FAQs


How do I place an order?

Once you're ready to go ahead with a chosen product, simply click the green 'ADD TO CART' button. You'll than need to enter your shipping/billing details on our secure checkout page and chose how you would like to pay.

Which payment methods do you accept?

We accept all major credit/debit cards and PayPal. If you prefer to pay via bank transfer please send us an email by clicking here. We'll be happy to process your order manually.

How much is shipping?

We offer a flat rate next day delivery service at £4.95. For more details, please have a look at our shipping details page here.


How long does shipping take?

We process and dispatch all in stock orders on the same day if they are received before 1pm.


Has my order gone through?

Once you place an order on our website you'll receive a confirmation email. If you've received this email then there's nothing to worry about as your order has gone through just fine. In the unlikely event that you don't receive a confirmation email please email us by clicking here. We'll be happy to have a look into this for you.


Are all your products authentic?

Yes, everything that you see on our website is 100% authentic and we only source our stock from the brands themselves. We hate replicas!


Are all your products in stock?

We only sell products which we have in stock at our UK warehouse.However, there are occasions when we might offer popular and limited edition products on pre-order. All pre-order products will have a 'PRE-ORDER' button displayed instead of an 'ADD TO CART' button.



Do you offer a tailoring service?

Unfortunately, at the moment we do not offer a tailoring service. However, we stock a good variety of ready to wear dresses which you can view right here on our website.


Where can I find a size guide?

Please click here to view the size guide page.


Do you cater for up sizes?

Unfortunately, at the moment we're unable to cater for larger sizes. However, please do check back as this may change soon. 



How do I return items?

We have arranged a totally hassle-free return procedure to make your online shopping even easier and more immediate. We gladly accept returns within 14 days from delivery date. Please click here to request a return.


Where can I find your returns policy?

Please click here to view our returns policy



Do you ship to my country?

Yes, we're a UK based company who ship worldwide. Please click here to view our shipping charges.


Can I view prices in my own currency?

As we're a UK based company and as such all our prices are in GBP.


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